- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Earlier this month I met with the owner of Classic Coach Restoration (Sam Jordan) about repainting my 1988 BMW 325i. As part of the experience, Sam showed me around the shop and said he values customer relations, quality work, and strives for excellence above all else. His goal he says is to satisfy every single customer...every time. True to his word, Sam delivered outstanding results and exceeded all of my expectations. I'm very satisfied. Rates are fair and competitive. Turnaround time will vary depending on the amount of work. If you're looking for an honest company that prides itself on absolute quality then look no further.
Fast and CourteousI've gone to Sam Jordan a couple of times for work on a Nissan Pathfinder and my 1988 Mercedes 560sl. Each time Sam did outstanding work at a very fair price. On top of that Sam is a pleasure to do business with. He is knowledgeable, informative and pleasant. His customer service and honesty will make you a return customer.
Trustworthy Auto Shop